Freightserveandnbsp;recruitmentandnbsp;areandnbsp;lookingandnbsp;forandnbsp;aandnbsp;Transportandnbsp;Assistantandnbsp;forandnbsp;aandnbsp;well-establishedandnbsp;nicheandnbsp;sectorandnbsp;Freightandnbsp;Forwarderandnbsp;basedandnbsp;inandnbsp;theandnbsp;Feltham,andnbsp;Middlesexandnbsp;area.
Keyandnbsp;Responsibilities:-
Co-ordinateandnbsp;andandnbsp;manageandnbsp;theandnbsp;companyand#39;sandnbsp;dailyandnbsp;movementsandnbsp;acrossandnbsp;theandnbsp;UK.
Receive,andnbsp;reviewandnbsp;andandnbsp;processandnbsp;movementandnbsp;instructionsandnbsp;andandnbsp;ensureandnbsp;allandnbsp;relevantandnbsp;informationandnbsp;isandnbsp;accuratelyandnbsp;recorded.
Planandnbsp;andandnbsp;organiseandnbsp;deliveriesandnbsp;andandnbsp;collectionsandnbsp;inandnbsp;accordanceandnbsp;withandnbsp;customerandnbsp;requirements,andnbsp;agreedandnbsp;schedulesandnbsp;andandnbsp;operationalandnbsp;capacity.
Liaiseandnbsp;withandnbsp;driversandnbsp;andandnbsp;transportandnbsp;providersandnbsp;toandnbsp;allocateandnbsp;movementsandnbsp;andandnbsp;communicateandnbsp; relevantandnbsp;instructions.
Monitorandnbsp;theandnbsp;progressandnbsp;ofandnbsp;movementsandnbsp;fromandnbsp;collectionandnbsp;throughandnbsp;toandnbsp;delivery.
Maintainandnbsp;regularandnbsp;communicationandnbsp;withandnbsp;drivers,andnbsp;customers,andnbsp;suppliersandnbsp;andandnbsp;internalandnbsp;teamsandnbsp; throughoutandnbsp;theandnbsp;movementandnbsp;process.
Ensureandnbsp;thatandnbsp;deliveryandnbsp;andandnbsp;collectionandnbsp;requirements,andnbsp;timings,andnbsp;locationsandnbsp;andandnbsp;anyandnbsp;specificandnbsp; instructionsandnbsp;areandnbsp;clearlyandnbsp;communicated.
Monitorandnbsp;plannedandnbsp;movementsandnbsp;andandnbsp;identifyandnbsp;potentialandnbsp;delaysandnbsp;orandnbsp;operationalandnbsp;issuesandnbsp;atandnbsp;theandnbsp; earliestandnbsp;opportunity.
Takeandnbsp;appropriateandnbsp;actionandnbsp;toandnbsp;minimiseandnbsp;disruptionandnbsp;andandnbsp;ensureandnbsp;movementsandnbsp;remainandnbsp;onandnbsp; schedule.
Arrangeandnbsp;alternativeandnbsp;solutionsandnbsp;whereandnbsp;requiredandnbsp;dueandnbsp;toandnbsp;vehicleandnbsp;availability,andnbsp;delays,andnbsp; breakdowns,andnbsp;cancellationsandnbsp;orandnbsp;otherandnbsp;unforeseenandnbsp;circumstances.
Ensureandnbsp;completedandnbsp;movementsandnbsp;areandnbsp;accuratelyandnbsp;recordedandnbsp;andandnbsp;allandnbsp;relevantandnbsp;documentationandnbsp; isandnbsp;obtainedandnbsp;andandnbsp;processed.
Assistandnbsp;otherandnbsp;departments,andnbsp;suchandnbsp;asandnbsp;theandnbsp;warehouseandnbsp;andamp;andnbsp;drivingandnbsp;teams,andnbsp;whenandnbsp;requestedandnbsp;toandnbsp; doandnbsp;soandnbsp;byandnbsp;yourandnbsp;lineandnbsp;manager.
Actandnbsp;asandnbsp;aandnbsp;keyandnbsp;pointandnbsp;ofandnbsp;contactandnbsp;forandnbsp;customersandnbsp;andandnbsp;suppliersandnbsp;inandnbsp;relationandnbsp;toandnbsp;domesticandnbsp; movements.
Respondandnbsp;promptlyandnbsp;andandnbsp;professionallyandnbsp;toandnbsp;operationalandnbsp;queries.
Provideandnbsp;customersandnbsp;withandnbsp;updatesandnbsp;regardingandnbsp;theandnbsp;statusandnbsp;ofandnbsp;theirandnbsp;movementsandnbsp;whereandnbsp; required.
Buildandnbsp;andandnbsp;maintainandnbsp;effectiveandnbsp;workingandnbsp;relationshipsandnbsp;withandnbsp;customers,andnbsp;suppliers,andnbsp;hauliersandnbsp; andandnbsp;otherandnbsp;relevantandnbsp;thirdandnbsp;parties.
Escalateandnbsp;significantandnbsp;operationalandnbsp;issuesandnbsp;orandnbsp;customerandnbsp;concernsandnbsp;toandnbsp;theandnbsp;appropriateandnbsp; manager.
Workandnbsp;withandnbsp;suppliersandnbsp;andandnbsp;transportandnbsp;providersandnbsp;toandnbsp;ensureandnbsp;agreedandnbsp;serviceandnbsp;levelsandnbsp;areandnbsp; maintained.
Ensureandnbsp;allandnbsp;operationalandnbsp;systemsandnbsp;andandnbsp;recordsandnbsp;areandnbsp;keptandnbsp;accurateandnbsp;andandnbsp;upandnbsp;toandnbsp;date.
Checkandnbsp;movementandnbsp;details,andnbsp;deliveryandnbsp;informationandnbsp;andandnbsp;supportingandnbsp;documentationandnbsp;forandnbsp; completenessandnbsp;andandnbsp;accuracy.
Processandnbsp;andandnbsp;maintainandnbsp;deliveryandnbsp;notes,andnbsp;proofandnbsp;ofandnbsp;deliveryandnbsp;documentationandnbsp;andandnbsp;otherandnbsp; relevantandnbsp;operationalandnbsp;records.
Ensureandnbsp;discrepanciesandnbsp;orandnbsp;missingandnbsp;documentationandnbsp;areandnbsp;followedandnbsp;upandnbsp;andandnbsp;resolvedandnbsp;promptly.
Assistandnbsp;withandnbsp;theandnbsp;accurateandnbsp;processingandnbsp;ofandnbsp;operationalandnbsp;andandnbsp;transport-relatedandnbsp;informationandnbsp;forandnbsp; invoicingandnbsp;andandnbsp;reconciliationandnbsp;purposes.
Maintainandnbsp;organisedandnbsp;recordsandnbsp;inandnbsp;accordanceandnbsp;withandnbsp;companyandnbsp;proceduresandnbsp;andandnbsp;documentandnbsp; retentionandnbsp;requirements.
Ensureandnbsp;movementsandnbsp;areandnbsp;carriedandnbsp;outandnbsp;inandnbsp;accordanceandnbsp;withandnbsp;companyandnbsp;policies,andnbsp;proceduresandnbsp; andandnbsp;applicableandnbsp;UKandnbsp;legislation.
Followandnbsp;allandnbsp;relevantandnbsp;healthandnbsp;andandnbsp;safety,andnbsp;transport,andnbsp;securityandnbsp;andandnbsp;operationalandnbsp;procedures.
Ensureandnbsp;appropriateandnbsp;checksandnbsp;andandnbsp;documentationandnbsp;areandnbsp;completedandnbsp;beforeandnbsp;movementsandnbsp;areandnbsp; undertakenandnbsp;whereandnbsp;required.
Reportandnbsp;accidents,andnbsp;incidents,andnbsp;nearandnbsp;misses,andnbsp;damage,andnbsp;lossesandnbsp;orandnbsp;otherandnbsp;operationalandnbsp; concernsandnbsp;promptly.
Raiseandnbsp;anyandnbsp;complianceandnbsp;orandnbsp;safetyandnbsp;concernsandnbsp;withandnbsp;theandnbsp;appropriateandnbsp;manager.
Supportandnbsp;theandnbsp;Companyandnbsp;inandnbsp;maintainingandnbsp;appropriateandnbsp;standardsandnbsp;ofandnbsp;securityandnbsp;andandnbsp;controlandnbsp; throughoutandnbsp;theandnbsp;movementandnbsp;process.
Proactivelyandnbsp;identifyandnbsp;andandnbsp;resolveandnbsp;operationalandnbsp;issuesandnbsp;whereverandnbsp;possible.
Respondandnbsp;effectivelyandnbsp;toandnbsp;changesandnbsp;inandnbsp;customerandnbsp;requirements,andnbsp;schedulesandnbsp;andandnbsp;operationalandnbsp; priorities.
Manageandnbsp;competingandnbsp;prioritiesandnbsp;inandnbsp;aandnbsp;fast-pacedandnbsp;operationalandnbsp;environment.
Escalateandnbsp;issuesandnbsp;appropriatelyandnbsp;whereandnbsp;theyandnbsp;cannotandnbsp;beandnbsp;resolvedandnbsp;withinandnbsp;theandnbsp;scopeandnbsp;ofandnbsp;theandnbsp; role.
Supportandnbsp;colleaguesandnbsp;acrossandnbsp;theandnbsp;Operationsandnbsp;teamandnbsp;duringandnbsp;periodsandnbsp;ofandnbsp;increasedandnbsp;workload.
Assistandnbsp;withandnbsp;improvingandnbsp;operationalandnbsp;processesandnbsp;andandnbsp;identifyingandnbsp;opportunitiesandnbsp;toandnbsp;improveandnbsp; efficiency,andnbsp;serviceandnbsp;andandnbsp;costandnbsp;effectiveness.
Requiredandnbsp;experience:-
Previousandnbsp;experienceandnbsp;inandnbsp;anandnbsp;operations,andnbsp;logistics,andnbsp;transportandnbsp;orandnbsp;co-ordinationandnbsp;role.
Strongandnbsp;organisationalandnbsp;andandnbsp;administrativeandnbsp;skills.
Abilityandnbsp;toandnbsp;manageandnbsp;multipleandnbsp;movementsandnbsp;andandnbsp;prioritiesandnbsp;simultaneously.
Excellentandnbsp;attentionandnbsp;toandnbsp;detail.
Goodandnbsp;verbalandnbsp;andandnbsp;writtenandnbsp;communicationandnbsp;skills.
Abilityandnbsp;toandnbsp;workandnbsp;effectivelyandnbsp;underandnbsp;pressureandnbsp;andandnbsp;toandnbsp;tightandnbsp;deadlines.
Strongandnbsp;problem-solvingandnbsp;andandnbsp;decision-makingandnbsp;skills.
Goodandnbsp;ITandnbsp;skillsandnbsp;andandnbsp;confidenceandnbsp;usingandnbsp;Microsoftandnbsp;Office,andnbsp;Googleandnbsp;suiteandnbsp;andandnbsp;operationalandnbsp; systems.
Abilityandnbsp;toandnbsp;communicateandnbsp;effectivelyandnbsp;withandnbsp;drivers,andnbsp;customers,andnbsp;suppliersandnbsp;andandnbsp;colleagues.
Aandnbsp;proactiveandnbsp;andandnbsp;practicalandnbsp;approachandnbsp;toandnbsp;resolvingandnbsp;operationalandnbsp;issues.
Abilityandnbsp;toandnbsp;workandnbsp;bothandnbsp;independentlyandnbsp;andandnbsp;asandnbsp;partandnbsp;ofandnbsp;aandnbsp;team.
Fullandnbsp;UKandnbsp;drivingandnbsp;licence.
Asandnbsp;anandnbsp;agencyandnbsp;weandnbsp;areandnbsp;fastandnbsp;becomingandnbsp;theandnbsp;numberandnbsp;oneandnbsp;Freightandnbsp;specialistandnbsp;inandnbsp;theandnbsp;UK.andnbsp;Weandnbsp; haveandnbsp;aandnbsp;fastandnbsp;growingandnbsp;reputationandnbsp;withandnbsp;mostandnbsp;Freightandnbsp;relatedandnbsp;companies.andnbsp;Freightserveandnbsp;hasandnbsp; beenandnbsp;establishedandnbsp;sinceandnbsp;1992andnbsp;workingandnbsp;withinandnbsp;theandnbsp;Freightandnbsp;Forwardingandnbsp;andandnbsp;Shippingandnbsp; industry.