Salary up to -41,000 depending on experience
Location Wotton-under-Edge
Hybrid working 4days/week on-site (please note: little to no public transport available)
The Technical Writer creates and maintains high-quality technical documentation across Renishaw's product portfolio. The role supports customer success by ensuring technical information is accurate, accessible, and aligned with company standards.
Working within the Technical Communications and Localisation team, the Technical Writer collaborates with subject matter experts across engineering, product management, software development, service, quality, and marketing to develop content that supports the complete customer journey.
The role will also support Renishaw's adoption of Heretto CCMS and DITA structured authoring, contributing to content reuse, multi-channel publishing, and the migration of legacy content into the new content platform.
-
Responsibilities
- Create, edit, review, and maintain customer-facing technical documentation, including: User guides, Installation instructions, Programming manuals, Data sheets, Online help, and web content.
- Gather technical information from engineers, developers, product managers, and other stakeholders.
- Translate complex technical concepts into clear, concise, and user-focused content.
- Ensure documentation is accurate, complete, and compliant with Renishaw standards, terminology, and style guidelines.
- Use DITA XML and Heretto CCMS to create, manage, and publish structured content.
- Apply content reuse and modular authoring principles to improve consistency and efficiency.
- Support the migration and transformation of legacy documentation into the new CCMS environment.
- Participate in content reviews and approval workflows.
- Work with localisation teams to support translation and global content delivery.
- Contribute to continuous improvement of documentation processes, standards, and tooling.
- Support new product introductions by delivering documentation to agreed project schedules.
- Collaborate with colleagues across Technical Communications and Localisation to ensure a consistent customer experience across all content channels.
Key requirements
-
- Experience creating technical documentation within an engineering, manufacturing, software, or technology environment.
- Excellent written English and strong communication skills.
- Ability to analyse complex information and present it clearly for different audiences.
- Strong attention to detail and commitment to quality.
- Experience working with document management or content management systems.
- Ability to manage multiple priorities and deliver to deadlines.
- Experience working collaboratively with technical subject matter experts.
- Proficiency with Microsoft Office applications.
-
Desirable requirements
-
- Experience with DITA XML and structured authoring.
- Experience using a CCMS, ideally Heretto or a similar platform.
- Understanding of content reuse, single sourcing, and multi-channel publishing.
- Experience with localisation and translation workflows.
- Familiarity with Jira or similar project management tools.
- Experience creating online help, knowledge base, or web-based documentation.
- Technical qualification or experience within an engineering discipline.
Person specification
-
You will be customer-focused, curious and eager to learn new technologies, with a collaborative and team-oriented approach. You will be well organised, self-motivated and adaptable, with a positive attitude towards change and a commitment to continuous improvement. You will also be confident in constructively challenging existing approaches and helping to drive consistently high standards of quality.
-
Impact of the role
-
This role supports product adoption, customer success, regulatory obligations, and global product support by ensuring accurate and effective technical information is available when needed. It also contributes to the successful delivery of Renishaw's content transformation programme through the adoption of structured authoring, content reuse, and modern content management practices.
Benefits-
When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. ( not available at all sites).
We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join Renishaw Health Trust (Aviva) and an Employee Assistance Programme for employees and family.