About this role
This permanent Repairs Supervisor role in Birmingham sits within the social housing sector, leading a team of multi-trade operatives, subcontractors and engineers. You will manage day-to-day responsive repairs, planned maintenance and void refurbishment programmes, allocating workloads and monitoring productivity to ensure service level agreements and KPIs are achieved. The position involves conducting pre-inspections, work-in-progress inspections and post-work quality inspections, ensuring repairs are completed right first time and to a high standard, while monitoring operative performance, attendance and training needs. The salary is £42,000 to £45,000 per annum, and a company van and fuel card are provided.
Job Description
Permanent Position | Company Van & Fuel Card Provided
Are you an experienced Repairs Supervisor looking for a secure, long-term opportunity within the social housing sector? We are seeking a motivated and professional individual to lead a team of operatives delivering high-quality responsive repairs, planned maintenance, and void property works across a portfolio of social housing properties.
This is an excellent opportunity for an established Repairs Supervisor,- You'll play a key role in ensuring repairs are completed safely, efficiently, and to the highest standards while delivering excellent customer service to residents.
Duties & Responsibilities
Supervise and support a team of multi-trade operatives, subcontractors, and engineers
Manage day-to-day responsive repairs, planned maintenance, and void refurbishment programmes
Allocate workloads and monitor productivity to ensure service level agreements and KPIs are achieved
Conduct pre-inspections, work-in-progress inspections, and post-work quality inspections
Ensure repairs are completed right first time and to a high standard
Monitor and manage operative performance, productivity, attendance, and training needs
Provide technical support and guidance across multiple trades including carpentry, plumbing, plastering, decorating, roofing, and general building maintenance
Ensure compliance with health & safety legislation, company policies, and industry standards
Review and implement RAMS (Risk Assessments and Method Statements)
Investigate and resolve resident concerns, complaints, and service issues professionally
Liaise with residents, clients, subcontractors, suppliers, and internal departments
Monitor materials usage and control job costs
Ensure accurate completion of reports, inspections, timesheets, and work management systems
Support continuous improvement initiatives and drive service performance
Attend operational meetings and provide performance updates to management
Requirements
- Proven experience as a Repairs Supervisor within social housing repairs and maintenance
- Excellent technical knowledge across multiple trades
- Experience managing operatives, subcontractors, and maintenance teams
- Strong understanding of responsive repairs, planned maintenance, and void property refurbishment
- Knowledge of Health & Safety legislation, RAMS, and compliance requirements
- Experience monitoring KPIs, productivity, and performance metrics
- Strong organisational, communication, and people management skills
- Ability to effectively manage workloads and prioritise competing demands
- Proficient in Microsoft Office and mobile work management systems
- CSCS Card
- SSSTS, SMSTS, or IOSH Managing Safely qualification preferred
- Full clean UK driving licence
- Clean DBS check
Package
- Permanent contract
- Competitive salary
- Company van provided
- Fuel card provided
- Paid holiday entitlement
If you're an experienced Repairs Supervisor with a passion for delivering high-quality social housing maintenance services and leading successful teams, we'd love to hear from you. Apply today to join a professional organisation committed to providing exceptional repairs and maintenance services to local communities.