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OCM Practitioner - Microsoft 365 Migration / Merger

TXP

About this role

This is a contract OCM Practitioner role in London supporting a large-scale Microsoft 365 migration and merger programme within a multi-vendor delivery team. You will own change management deliverables from planning through to execution, ensuring business users are prepared, engaged and ready for technology change. Responsibilities include conducting user segmentation and stakeholder analysis across multiple business groups and locations, completing detailed change impact assessments, translating technical changes into business impacts, and developing communications, FAQs, training materials, guides and readiness assets. You will also support ambassador networks, business engagement sessions and feedback activities, and drive adoption and readiness for pilot and migration waves.

Job Description



Senior OCM Consultant - Microsoft 365 Migration

Contract, Inside IR35 - Rate 435 a day | Remote | 15-Week Initial Engagement

We are seeking an experienced Senior OCM Consultant to support a large-scale Microsoft 365 transformation programme. Working as part of a multi-vendor delivery team, you will take ownership of change management deliverables from planning through to execution, ensuring business users are prepared, engaged and ready for technology change.



Key Responsibilities

  • Conduct user segmentation and stakeholder analysis across multiple business groups and locations.
  • Complete detailed change impact assessments and translate technical changes into business impacts.
  • Develop communications, FAQs, training materials, guides and readiness assets.
  • Support ambassador networks, business engagement sessions and feedback activities.
  • Drive adoption and readiness activities for pilot and migration waves.
  • Manage deliverables, risks, dependencies and progress reporting with minimal supervision.
  • Work closely with technical SMEs to ensure change content is accurate and relevant.


Required Experience

  • Proven experience delivering organisational change management activities on complex technology or digital workplace programmes.
  • Strong hands-on expertise in change impact assessments, communications, training and business readiness.
  • Experience supporting Microsoft 365, workplace, collaboration or migration initiatives.
  • Ability to convert technical concepts into clear, practical guidance for end users.
  • Excellent stakeholder engagement, facilitation, PowerPoint, Excel and documentation skills.
  • Self-sufficient delivery style with the ability to work independently in fast-paced environments.


Desirable

  • Experience supporting global transformation or migration programmes.
  • Exposure to merger, integration or large-scale organisational change initiatives.
  • Experience working with operational, field-based or geographically dispersed workforces.
  • Previous experience within complex multi-vendor delivery environments.

Contract Details

  • Initial 15-week engagement (full-time)
  • Remote working across the UK
  • Potential extension beyond the initial term