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Interim Service Manager - MASH, Front Door and EDT

Connect2Dudley

Job Title: Service Manager - Front Door, MASH and EDT

Location: Dudley (Hybrid)

Duration: 6 Months

Pay: -450 per day

Role Purpose:

  • To ensure timely and effective decisions for children are made when they are referred to Children's Services
  • To ensure that children's needs are met effectively out of normal office hours
  • To effectively engage the local partnership to ensure they fully engage in effective decision making for children

Job Description:

  • - Provide sound leadership, direction, priority and pace for all children's staff for the delivery of high quality social work practice.
  • - Support a performance culture that delivers results through rigorous challenge, professional support and a determination to ensure continuous improvement in meeting the needs of children and families in Dudley.
  • - Maintaining effective systems for monitoring, reviewing, auditing and evaluating staff against service objectives through regular performance activities for example high quality supervision, and taking appropriate corrective action as necessary.
  • - Promote cross - organisational service working with other agencies and partners to enable an integrated approach to service delivery.
  • - Support Heads of Service to produce reports and presentations for a wide audience including elected members, project boards, cabinet and council committees etc.
  • - Contribute to the development of the strategies, policies, procedures and processes relating to one's own profession area and accountability, taking into account the views of all stakeholders.
  • - Lead and support a process of continual improvement of children's social care to contribute to improved life chances for children, young people and their families.
  • - Support workforce planning through recruitment and selection, retention, NQSWs/ASYEs, talent management and succession planning.
  • - Ensure all staff receive a comprehensive induction programme, high quality supervision, annual performance reviews and continuous professional development.
  • - Effectively manage a service budget, ensuring spending is within agreed limits and timescales.

Key Requirements

  • Social work qualification
  • Professional registration with Social Work England (SWE)
  • Significant experience leading and managing front door services including MASH and EDT


Work Location: Hybrid remote in Brierley Hill DY5 1LW


Connect2Dudley is a trading style of Dudley andamp; Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council andamp; Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency andamp; Business. It positively encourages applications from all suitably qualified and eligible candidates.