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Dual Site Service Manager / Supported Living

Frontier Consulting

Frontier Consulting are assisting a great national Residential and Education provider to recruit for an experienced Service or Registered Manager to manage two 4 bed supported living sites in Hackney and Chingford. You must have a strong background in PBS (positive Behaviour Support) and Autism.

About The Role

About You

We're looking for an experienced and compassionate leader with a strong background in adult social care.

Essential requirements:

  • Level 5 Diploma in Leadership for Health andamp; Social Care (or willingness to achieve within agreed timescales).
  • Experience as a Registered Manager or Deputy Manager within adult social care.
  • Experience supporting adults with learning disabilities, physical disabilities, and mental health needs.
  • Strong knowledge of CQC standards, safeguarding, MCA, risk management, medication management, and person-centred care.
  • Experience leading teams, managing budgets, quality assurance systems, and preparing for CQC inspections.

Key skills:

  • Has a strong background in Positive Behaviour Support (PBS).
  • Understands the lived experience of people with autism and can champion neurodiversity.
  • Has experience supporting individuals with complex health needs.
  • Has diploma level 4 or 5 and at least 3 years experience as a service manager
  • Inspires and develops teams to deliver exceptional care.
  • Leads with integrity, compassion, and professionalism.
  • Can drive continuous improvement and maintain excellent quality standards
  • Strong leadership and decision-making abilities.
  • Excellent communication and organisational skills.
  • Ability to motivate and develop teams.
  • Effective problem-solving and report-writing skills.
  • IT literate and able to manage change positively.

Personal qualities:

  • Compassionate, professional, and resilient.
  • Committed to delivering high-quality, person-centred services.
  • Strong integrity, accountability, and ethical values.
  • Flexible approach with the ability to work under pressure and drive continuous improvement.

Success in this role will be demonstrated by:

  • Maintaining a Good or Outstanding CQC rating.
  • Effective safeguarding and quality assurance.
  • High levels of staff engagement, compliance, and retention.
  • Positive outcomes and feedback from people we support, families, and professionals.
  • Delivering services within agreed budgets and performance targets.

Apply today!