About this role
This permanent Day Concierge role is based in Kensington, London W8, with a salary of £30,000 per annum. Working 7am to 7pm on a two-week rolling roster averaging 42 hours per week, you will join a large team at a residential development. Responsibilities include holding keys, taking deliveries, carrying parcels and shopping, greeting, screening and escorting visitors, and providing lifestyle services for residents. You will ensure the reception is manned at all times and that residents' needs are met. Good organisational, communication and customer service skills are required, along with a good understanding of Health and Safety and a strong proven track record.
Job Description
Day Concierge
7am to 7pm (average 42 hour week)
Kensington £30,000
London W8
Exceptional and experienced Concierge required to join a large team at a superb residential development situated in Kensington. The hours are 7am to 7pm on a two-week rolling roster (5 shifts one week: Monday, Tuesday, Friday, Saturday, Sunday then 2 shifts the following week on Wednesday and Thursday), an average of 42 hours per week over a 2-week period thereby enabling a long weekend off every other week. In effect the shift pattern is a pigment rota based on 3 on 2 off 2 on 3 off rota. Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety, and have a strong proven track record. The concierge services for the property include but are not limited to holding keys, taking deliveries, carrying parcels & shopping, greeting, screening and escorting visitors, and generally providing lifestyle services for residents. The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises. The successful candidate must be extremely well presented and polite. All applicants must have a strong command of the English language, must be assertive, show initiative and have a very keen eye for detail. Must have a strong proven track record of working in either a five-star hotel or high end serviced or private residences as the Day Concierge will be responsible for the smooth running of the day-to-day operations of the Front Desk & Lobby, consistently deliver service excellence to the Residents keeping in view the ever-changing residents' needs Multi-Skill/ Multi-Tasking is seen as an imperative.