As an Insurance Renewals Advisor, youandrsquo;ll handle inbound calls, support online sales, retain customers considering cancellation and identify opportunities to maximise renewals. Youandrsquo;ll deliver outstanding customer service while ensuring every interaction meets FCA regulatory and compliance standards.
Whatandrsquo;s on Offer?
Salary: andpound;25,700 salary, 24 daysandrsquo; annual leave plus your birthday off, Pension, two charity volunteering days, group life assurance and a healthcare cash plan.andnbsp;
Location: 100% work from home / Remoteandnbsp;
Working Hours: 37.5 hours per week, Mondayandndash;Friday, 4 weekly shift pattern between 8am-6pm plus 1 in every 3 Saturdays 9am-1pmandnbsp;
PLEASE NOTE: You must be able to start on the 23rd November so that you can be part of a 4-week onboarding / training program.
What Weandrsquo;re Looking For
Previous call centre experience is essential. Experience in sales, customer retention, insurance renewals or a target-driven customer service environment is highly desirable. Youandrsquo;ll be a confident communicator, resilient, organised and passionate about delivering excellent customer experiences.
Ready to Apply?
If you have experience in any of the following: Retention Advisor, Insurance Renewals Advisor, Policy Renewals Advisor, Customer Retention Advisor, Insurance Sales Advisor or Renewals Consultant, apply today!
Interested? CLICK APPLY and send through a CV for immediate consideration.