About this role
This permanent Care Manager role in Lewisham offers £30,000 per annum and involves taking ownership of a portfolio of community care packages across South East London. You will oversee quality, client relationships and care teams, ensuring the effective day-to-day delivery of services. Responsibilities include managing a caseload of community care packages so that clients receive safe, person-centred, high-quality care, while maintaining strong relationships with families, care teams and internal stakeholders. The position carries responsibility for both service quality and commercial performance, and is suited to an experienced Senior Care Coordinator, Client Manager or Package Manager seeking a broader Care Manager position.
Job Description
Take ownership of a portfolio of community care packages as a Care Manager, overseeing quality, client relationships, care teams and the effective day-to-day delivery of services across South East London.
This is a strong opportunity for an experienced Senior Care Coordinator, Client Manager or Package Manager looking to step into a broader Care Manager position with responsibility for both service quality and commercial performance.
Package & Benefits
- £30,000 per annum
- Monday to Friday, 9am to 5pm
- One day per week working from home
- Office, community and client-facing role
- 25 days annual leave plus bank holidays
- Occupational maternity, adoption, paternity and sick pay
- Death in service benefit
- Retail discounts and wellbeing support
- Ongoing training and development
- Progression opportunities within a large national care provider
As Care Manager, you will manage a portfolio of care packages, ensuring clients receive safe, person-centred and high-quality care while maintaining strong relationships with families, care teams and internal stakeholders.
You will:
- Take ownership of a caseload of community care packages
- Complete regular client reviews and monitor service quality
- Manage and support remote care teams
- Build strong relationships with clients, families and care workers
- Ensure safeguarding, compliance and quality standards are maintained
- Monitor staffing levels and support effective rota management
- Contribute to financial KPIs, forecasting and budget delivery
- Support the growth and development of existing care packages
- Maintain accurate records and service documentation
- Participate in an on-call rota
We are looking for an experienced Care Manager or senior care professional with:
- Experience within domiciliary care, complex care, community care or supported living
- Previous responsibility for care packages, clients or care teams
- Strong organisational and communication skills
- Experience managing remote staff
- Good knowledge of safeguarding and quality standards
- Strong client relationship skills
- Commercial awareness and an understanding of service delivery KPIs
- A full UK driving licence and access to a vehicle
If you are looking for a Care Manager role where you can take ownership of your own portfolio and develop your career within a growing care organisation, call Ehsan on (phone number removed) or apply today.