Business Development Manager andndash; Maintenance andamp; SLA
Location:andnbsp;UK-wide
Job Type:Permanent
Working Pattern:Home-based for the first six months, with nationwide travel to customer sites thereafter.
Salary:andpound;45,000 to andpound;55,000 basic salary
OTE:andnbsp;Up to andpound;90,000
Benefits for Business Development Manager andndash; Maintenance andamp; SLA
andbull; andpound;45,000 to andpound;55,000 basic salary
andbull; OTE up to andpound;90,000
andbull; Performance-related bonus or commission
andbull; Benefits package
andbull; National autonomous role
andbull; Opportunity to build a new service division from the ground up
andbull; Long-term progression as the maintenance and SLA offering grows
Introduction for Business Development Manager andndash; Maintenance andamp; SLA
Industrial Connected Talent is supporting a specialist engineering and field services business in the search for a Business Development Manager to establish and grow a new Maintenance andamp; SLA division.
This is a high-impact commercial role focused on developing planned maintenance, breakdown response and service-level agreement solutions for automation, intralogistics and material handling environments. You will help shape the service offering, secure pilot customers and build a scalable recurring-revenue model.
Responsibilities for Business Development Manager andndash; Maintenance andamp; SLA
As Business Development Manager, you will take ownership of developing the new service line, working closely with senior leadership and operational teams to ensure the commercial model is practical, profitable and deliverable.
andbull; Validate demand across end users, 3PLs, retailers, manufacturers, OEMs and system integrators
andbull; Develop service offerings covering planned maintenance, breakdown response and SLA contracts
andbull; Build pricing models for call-outs, planned visits, retainers and service agreements
andbull; Secure pilot customers and convert service requirements into clear commercial scopes
andbull; Develop a qualified pipeline for recurring maintenance and national service contracts
andbull; Support service mobilisation, customer onboarding and operational processes
andbull; Help define technician coverage, subcontractor strategy and response models
andbull; Report pipeline, recurring revenue, margin and service performance to senior management.
Requirements for Business Development Manager andndash; Maintenance andamp; SLA
The ideal candidate will have experience developing, selling or managing maintenance, field service, breakdown response or SLA contracts within automation, intralogistics, material handling, manufacturing or a related technical service environment.
andbull; Proven business development or commercial experience within technical service contracts
andbull; Understanding of maintenance, field service, breakdown response or SLA models
andbull; Ability to develop service scopes, commercial models and delivery processes
andbull; Knowledge of technician deployment, response coverage and subcontractor or OEM interfaces
andbull; Strong credibility with engineering, operations, procurement and senior stakeholders
andbull; Commercially practical with strong organisation and process-building skills
andbull; Experience developing recurring-revenue contracts would be highly beneficial
andbull; Full UK driving licence with willingness to travel nationally to customer sites after the first six months
Relevant Experience for Business Development Manager andndash; Maintenance andamp; SLA
Experience within warehouse automation, conveyor systems, material handling, industrial maintenance, field service, facilities engineering, OEM service, planned preventative maintenance or automation support contracts would be particularly relevant.